If that won’t work, then he will recommend a replacement. The tech will try to replace the either the port or the entire board. If this is the case with your phone, then you need to have it repaired under warranty. About a couple of weeks ago, I encountered this same problem with a client and it after thorough troubleshooting, it went down to the USB port being loose. Thanks.Īnswer: Thank you for making sure it isn’t a driver and cable issue. I’m not sure what I can do to make this connect any better. I’ve downloaded drivers from Samsung, apps suggested and made sure the USB debugging is off and still nothing. I’ve used different USB cable and it’s the same thing. Problem: My phone is having issues when trying to connect with my computer. Galaxy S6 Edge connection to computer gets cut off After the reset is complete, highlight ‘Reboot system now’ and hit the Power key to restart the phone. ![]() ![]()
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